From the examination of your factory to maintenance, our team is available to help you roll out Nutriciel on your site.
Our working method
STEP 1
Functional analysis
We rigorously study the design of your site, taking into account your needs and constraints.
STEP 2
Development by our IT and automation specialists
We find solutions to your challenges and regularly propose upgrades, always seeking the highest level of performance.
STEP 3
Training
We are accredited to train your teams in the use of Nutriciel. Depending on their level, your operators learn to use control-command interfaces. They can thus configure product development for all processes in total autonomy. They are also capable of processing the numerous related logs.
STEP 4
Platform tests and simulations
Before any installation, we present you with our solution based on your specifications. Comprehensive tests are undertaken in real-life conditions in order to ensure that your installation goes smoothly.
STEP 5
Start-up and support
Our team travels to your site to install and start up Nutriciel. We are also available to help you as you learn to use it.
And follow-up support…
> Availability and responsiveness
Our teams are on call 24 hours a day, 6 days a week, to guarantee optimum responsiveness in the event of a problem. Thanks to remote maintenance, our technicians can easily access your equipment and help you out. We can also perform an audit on your site.
> Exchanges and monitoring
Our Osc@re platform is a simple forum for dialogue : you can provide us with information in real time or request improvements.
Maintenance calls are monitored and traced.